Prompt Engineering for Copilot Studio: Getting the Best Results from Your Agents
Getting high-quality results from your Copilot Studio agents starts with writing better prompts. This session focuses on how to guide and structure prompts to achieve consistent, accurate, and secure outcomes. You’ll learn how to use system messages, manage context, and ground responses in your organization’s data. Through real-world examples, we’ll explore how small prompt adjustments can dramatically improve the quality and reliability of your agents while aligning responses with business tone and intent.
About the speaker
Christina Wheeler
Christina Wheeler is a Principal FastTrack Solution Architect at Microsoft, working in engineering as part of the Dynamics 365 Service Agents Pod supporting first party and custom Copilot Studio agents for Service. Prior to joining the FastTrack team, she spent three years as a Solution Engineer in Financial Services (FSI) supporting enterprise insurance and banking customers with Power Platform solutions.
A highly respected Power Platform expert and technical trainer, Christina has been a tech enthusiast since childhood. She began programming at age 11 and built her first computer at 13. With over 20 years of experience in the industry, she started her career as a .NET developer in financial services before moving into consulting, specializing in SharePoint, Dynamics 365 (F&O and CRM), and the Power Platform. She has worked with organizations worldwide to architect and implement Microsoft 365, SharePoint, and Power Platform solutions across financial, educational, commercial, and government sectors.
Her publications include contributions as the technical editor of “SharePoint 2007 Developer’s Guide to Business Data Catalog,” co-author of “SharePoint 2010 Field Guide,” “SharePoint 2013 Inside Out,” and author of “Mastering Microsoft Teams: Creating a Hub for Successful Teamwork in Office 365.” Christina received her first MVP award October 2017 in M365 Apps & Services and became a Business Applications MVP in 2022 before retiring from the MVP program to join Microsoft.
